Arby’s issues apology to officer denied service

A Florida officer was refused service by an Arby’s employee, Tuesday Evening, due entirely to the fact that they were a cop.

Fox News reports that a uniformed officer, in a marked police vehicle, placed a drive thru order at a Pembroke Pines- area Arby’s. When the officer pulled up to the window to pay, an employee refused service. Another employee intervened, and served the officer. A comment was made that the officer would not be served because they are a cop.

After taking the order, and paying for it, the officer felt uncomfortable taking the food, and returned it in exchange for a refund.

In a statement, Chief Dan Giustino said, “I am offended and appalled that an individual within our community would treat a police officer in such a manner.”

Hours after Pembroke Pines Police tweeted about the incident, Arby’s spoke to Chief of Police to issue an apology for the incident.

Arby’s said to Fox News, in a statement “We take this isolated matter very seriously as we respect and support police officers in our local communities.” The statement continued, confirming that Arby’s CEO spoke to the police chief, and that the case was closed. The company plans to follow up on the issue and make sure proper procedures are being followed.

The Arby’s location in question has not been able to be reached for comment, and the employment status of the employee who refused service has not been responded to.


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