Parents of a 15-year-old autistic girl is taking legal action against United Airlines. They were booted out of the plane after the captain was made “uncomfortable” by their daughter’s refusal to eat the packed lunch served by the airline company.
Dr Donna Beegle was with her husband, son and 15-year-old daughter Juliet, who threw a tantrum and refused to eat her airline packed lunch, The Daily Telegraph reported.
Dr Beegle then asked the airline staff for food from the first-class menu to calm her. At first she was refused, but the staff complied with her request after a 25-minute discussion.
Her mother said Juliet was a picky eater and struggles with communicating verbally.
Juliet was “howling” loudly when she was refused her lunch, witnesses told the media
An attendant announced that the Portland-bound flight would be diverted to Salt Lake City due to a passenger’s behavior, a few minutes later.
The whole family was escorted by the police off the plane, while a passenger took a video.
The family was taken on another carrier’s flight where they were flown to Portland.
United Airlines supported the pilot’s decision, stating that the safety of passengers and crew members were at stake.
“After working to accommodate Dr Beegle and her daughter during the flight, the crew made the best decision for the safety and comfort of all of our customers and elected to divert to Salt Lake City after the situation became disruptive. We rebooked the customers on a different carrier and the flight continued to Portland,” United Airlines representative said in a statement.
Legal complaints were already filled by Dr Beegle against United Airlines with the Federal Aviation Administration.